Contact information
METAL HORSE SHOP CONTACT US
At Metal Horse Shop, we value our customers and are committed to providing the best possible support. If you have any questions, concerns, or need assistance, we are here to help!
1. CUSTOMER SUPPORT CONTACT INFORMATION
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Email: For general inquiries, order questions, and support, reach out to us at metalhorseshopservice@gmail.com.
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Response Time: Our team typically responds within 24-96 business hours.
2. ORDER SUPPORT & RETURNS
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For questions about your order, shipping status, or returns, please visit our Return & Exchange Policy before reaching out.
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If you need further assistance, email us with your order number for faster support.
3. BUSINESS HOURS
For assistance, our customer service team is available Monday through Friday during the following hours:
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Pacific Time Zone: 10:00 AM to 5:00 PM
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Eastern Time Zone: 1:00 PM to 8:00 PM
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Central Time Zone: 12:00 PM to 7:00 PM
We're here to serve you. Feel free to reach out to us at metalhorseshopservice@gmail.com during the respective hours in your time zone. We look forward to assisting you!
4. MAILING ADDRESS
If you need to send us correspondence or returns, please request our mailing address via email before sending any items.
5. FREQUENTLY ASKED QUESTIONS
Before reaching out, check our FAQ section on our website for quick answers to common questions.
We appreciate your support and look forward to assisting you. Thank you for choosing Metal Horse Shop!